worldwide data center locations:

(877) 738-0209
Home Support PC/Mac Support System Requirements

System Requirements

Windows 2000, XP and Vista

Operating System
  • Windows 7 All Versions (32 and 64 bit)
  • Windows Vista All Versions (32 and 64 bit)
  • Windows XP Home and Professional (32 and 64 bit) 
  • Windows 2000 Professional with SP4
  • Windows XP Tablet PC Edition 2005
Email Optimizer (other email systems will back up using normal methods)
  • Microsoft Outlook 2000, 2003 with SP3 and Outlook 2007
  • Lotus/Domino Notes 6.5.4, 7.0, 7.0.1, 7.0.2, 7.0.3
Open File Handling BackUp Solutions uses Microsoft Volume Shadow Copy Service (VSS) for backing up files that are in use by other applications. This requires Windows XP, Vista or 7 and disk partitions must be formatted using NTFS and have 5 – 10% free disk space
Monitor Resolution
  • Minimum resolution 800x600 pixels
  • Minimum color depth 16 bit, 32 bit recommended
Processor
  • Windows 2000 and XP – 233 MHz or faster
  • Windows Vista – 800 MHz or faster
  • Windows 7 - 800 MHz or faster
Memory 1 GB or greater recommended

Mac System Requirements

Operating System Mac OS X version 10.4, 10.5 and 10.6 (Tiger, Leopard and Snow Leopard)
Monitor Resolution 800x600 pixels and 16-bit color depth
Processor Intel Core Duo, Core Solo or Core 2 Duo
Memory 2 GB or greater recommended

Windows Server 2000 and Server 2003

Operating System
  • Windows Server 2000 SP4
  • Windows Server 2003 SP2
  • Windows Server 2003 R2
Email Applications Microsoft Outlook 2003, 2003 SP3 and Microsoft Outlook 2007 and 2007 with SP1
Supported Server Types Microsoft file and print servers
  • Data Size: 250 GB maximum
  • Single File Size: 200 GB maximum
  • Number of Files: 2 million maximum
Monitor Resolution
  • Minimum resolution 800x600 pixels
  • Minimum color depth 16 bit, 32 bit recommended
Processor
  • Intel Pentium 300 Mhz minimum
  • Dual processor recommended
Memory 1 GB or greater recommended