Back to FAQ Index
1. What's on a CD and how do I use it?
When you order a CD of your backups, you will receive a copy of all files associated with your account number. We are not able to offer selected files or dates.
2. How to order a CD of your backups
If you have access to the BackUp Solution software, you can request CD's from the menu item Operations/Order CD.
You can also send a request to support@backuphelp.com or call us at 714-532-5154.
3. What CD's cost
The BackUp Solution backup software states a cost of $24.95 per CD, plus Shipping and Handling. Currently, the actual price is less: $24.95 for a set of 3 CDs. If more CDs are required to hold your total backups, there is a charge of $20 for each additional CD. S&H is a flat rate, regardless of the number of CDs in your order.
CDs, per order:
1-3 CDs, $24.95 set
4-up, $20 each
S&H, per order:
Ground $4
2nd-Business Day Air $11
Next-Business Day Air $20
Each CD holds about 650 MB of compressed data. To get an estimate of the number of CDs needed to hold your account backups, send an e-mail to support@backuphelp.com asking for an estimate.
Note, it is not possible to selectively include specified files on a CD. A CD order includes all the files that are stored at the Backup Data Center for your account number. Prices are subject to change. |
